We provide tracking for all orders. You will receive an email with your tracking information when your order ships. If you do not receive this email then please reach out to us and we will be happy to help.

We allow order cancellations before your items have shipped. If you would like to cancel your order then please reach out to us immediately so we can help. If you would like to cancel your order after your items have shipped then you will have to follow our Refund Policy.

Yes! We love to feature our furry customers on social media. Connect with directly on Instagram or Facebook or send us a message directly at social@pickleandpolly.com.

If you're interested in becoming a Brand Ambassador then visit our Affiliate Program to learn more.

For all wholesale requests, please contact us directly at wholesale@pickleandpolly.com.

Shipping & Returns

Currently, we are only able to ship within the United States through our website. Soon we'll be enabling support for Canada and Mexico.

If you live outside of these regions and would like to purchase our products then please visit our Amazon Store or contact us directly at support@pickleandpolly.com.

We provide a 30 day return/refund policy for all items. The return shipping cost and refund amount is evaluated on a case by case basis depending on the return reason and item condition. If you fall outside of the 30 day return window then still bark at us and we'll see what we can do =).

For complete details, please review our Refund Policy.

A group of dogs on separate leashes all sitting at a park in the city.

Pickle & Polly

The Best for Best Friends

At Pickle & Polly we want the best for our best friends. That's why we only use the highest quality ingredients and safest materials in our products.

Pickle & Polly
11801 Domain Blvd, Flr 3
Austin, TX 78758

(888) 307-9446

Contact Us

We're always happy to hear from you! If you have any questions or concerns, please let us know immediately.